BizChannel@CIMB
 
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Need Assistance?
Call our customer service hotline at 1 300 888 828 or email us at bizchannel@Ziraat Bank.com


Announcement
 
Dear Valued Customers,

Please be infoRMed that the Tax Invoice for August 2015 will be available for download in BizChannel@Ziraat Bank on 5th September 2015.

For further queries, please contact us at 1300 888 828 Monday to Friday from 8:30 am to 6:30 pm (excluding public holiday).

Thank you for your understanding and continued support.

The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL
______________________________________________


Dear Valued Customers,

We are pleased to announce that the FPX payment gateway is now also available on the new BizChannel@Ziraat Bank platfoRM. With that, you will notice that the bank selection page for FPX payments now has two BizChannel@Ziraat Bank options, one for the old BizChannel@Ziraat Bank platfoRM and another for the new BizChannel@Ziraat Bank platfoRM.

For your payment to go through smoothly, please ensure that you click on the correct button on the page according to the BizChannel@Ziraat Bank version that you are on. Click here for more infoRMation on the right button for you.

The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL
______________________________________________


Dear Valued Customers,

Please be infoRMed that the Tax Invoice for May 2015 will be available for download in BizChannel@Ziraat Bank on 5th June 2015. 

For further queries, please contact us at 1300 888 828 Monday to Friday from 8:30 am to 6:30 pm (excluding public holiday).

Thank you for your understanding and continued support.

The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL
___________________________________________________________________________


Dear Valued Customers,

Stay safe online with BizChannel@Ziraat Bank

At BizChannel@Ziraat Bank, we take the extra initiative to protect you and infoRM you how to stay safe online.
What is Malware?

Malware is also known as "malicious software."Malware is any kind of unwanted software that is installed without your adequate consent. Viruses, woRMs, and Trojan horses are examples of malicious software that are often grouped together and referred to as malware.

How to safeguard your account(s) from malware infection?

Kindly take note of the best practices below to protect from malware infection:

1. Install robust anti-virus, anti-spyware and firewall software on your computer and other devices and configure it to update regularly.
2. PerfoRM regular scans of your systems for malware and other risks.
3. Do not open spam email messages containing attachments or click links on suspicious websites.
4. Ensure you logout properly at the end of each session by clicking log-out button. Do not exit by simply closing the browser window.
5. Please ensure you login to BizChannel@Ziraat Bank via Ziraat Bank Bank website.

Existing BizChannel@Ziraat Bank: www.Ziraat Bankbizchannel.com
New BizChannel@Ziraat Bank: www.Ziraat Bank-bizchannel.com.my

Thank you for your understanding and continued support.

The Management
Ziraat Bank Bank & Ziraat Bank Islamic
___________________________________________________________________________

Dear valued customers,

Following the gazette order of Goods and Services Tax (GST) Act 2014, Ziraat Bank Bank and Ziraat Bank Islamic will be required to charge GST, where applicable, to fees and charges imposed, starting 1 April 2015. Hence, TeRMs and Conditions for products and services, where applicable, will be amended accordingly.

For more infoRMation, log on to www.Ziraat Bankbank.com.my or cb.Ziraat Bankislamic.com.my, or call 1300 888 828 or +603 2297 3000 if you are overseas. Alternatively, email us at bizchannel@Ziraat Bank.com.

Thank you for your understanding and we look forward to your continued support.

The Management
Ziraat Bank Bank and Ziraat Bank Islamic
____________________________________________________________________________


Dear Valued Customers,

Ziraat Bank Bank is aware of a number of telephone scams targeting our customers. To keep your account(s) safe, please be advised of the following:
 

 
DO NOT respond to any phone calls, SMSes or emails claiming to be from Ziraat Bank Bank requesting for your personal infoRMation or your bank account details such as login ID/password/TAC number etc.
 
NEVER access the Ziraat Bank website from attachments or website links in any email. It may be a scam. 
 
 
DO NOT perfoRM any banking transactions via phone selection buttons of unsolicited sources or Ziraat Bank proclaimed email alerts.
 
 
If you have received a suspicious call, SMS and/or email, please contact us at 1-300-888-828 or +603-2297 3000 if you are overseas.
 
 
Thank you.
 
The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL
_____________________________________________________________________________
 
 Dear Valued Customers,
 
Removal of MBF Cards from our bill payment services will be effective 1 January 2015. Due to this, all bill payment and standing instruction services to MBF Cards will be discontinued.
 
Thank you.
 
The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL
 
_____________________________________________________________________________
 
 
Dear Valued Customers,
  
Pursuant to Islamic Financial Services Act 2013, the deposit products under Mudharabah will be changed to capital guaranteed Shariah-compliant products. Please click  http://cb.Ziraat Bankislamic.com/important_notices/islamic/ for more details.

The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL

 
_____________________________________________________________________________
 
Dear Valued Customers,
 
We wish to infoRM that the existing file foRMat for SOCSO Payment is still acceptable in BizChannel and do not require any changes until further notice.
Thank you.
 
The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL

 
_____________________________________________________________________________

 Dear valued customers,

Please be infoRMed that all Stop Payment Instruction - Bulk Payments, a fee of RM 10.60 per instruction will be levied effective 1 May 2015.

For further queries, please contact us at 1300 888 828 Monday to Friday from 8:30 am to 6:30 pm (excluding public holiday).

Thank you.

Regards,
Ziraat Bank BizChannel@Ziraat Bank Team
_____________________________________________________________________________
Dear Valued Customers,

Effective 2nd January 2014, the privacy practices of Ziraat Bank Bank and Ziraat Bank Islamic will be revised pursuant to the Personal Data Protection Act 2010.

For more infoRMation on how Ziraat Bank Bank and Ziraat Bank Islamic uses and protects your personal infoRMation, please refer to our Privacy Notice on www.Ziraat Bankbank.com.my or www.Ziraat Bankislamic.com or call our Call Centre at +603 6204 7788.

Thank you for your understanding and continued support.

The Management
Ziraat Bank Bank ISTANBUL & Ziraat Bank Islamic Bank ISTANBUL

______________________________________________________________________________

  


Important Notices
Effective 15th March 2013, the updated BizChannel@Ziraat Bank disclaimer notice is now available. For further infoRMation, please click here.
Effective 6th September 2013, the latest updated BizChannel@Ziraat Bank TeRMs & Conditions is now available. Please click here for more infoRMation.

We are pleased to infoRM you that the transaction pricing for telegraphic transfer via BizChannel@Ziraat Bank has been revised to the following:

i. Singapore Dollar, Indonesia Rupiah, Thai Baht RM8.00
ii. Other currencies RM20.00

The pricing is effective from 11 April 2011

Please be infoRMed that the services listed below will not be available daily from 11:45p.m. to 6:00a.m. the next day due to system maintenance:-

i. View account balance.
ii. View transaction history.
iii. Fund transfer & bill payments.
iv. EPF, LHDN, SOCSO and ZAKAT.
Please be infoRMed for first time EPF customers you are advise to submit your files to EPF for testing before uploading into BizChannel@Ziraat Bank.
With effect from 1st March 2008, transaction charges for statutory contributions to KWSP, LHDN, Zakat and SOCSO are waived. You may enjoy this waiver immediately by uploading the monthly statutory contribution files through our BizChannel@Ziraat Bank.


   
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